To approve Southwark Council's Customer Experience Strategy 2025-2026
Decision type: Key
Reason Key: Significant impact on the community;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 28/02/2025
Open/Closed: Open;
Decision due: September 2025 by Cabinet
Lead member: Councillor Stephanie Cryan, (Labour and Co-operative) Cabinet Member for Equalities, Democracy and Finance stephanie.cryan@southwark.gov.uk
Lead director: Strategic Director of Resources
Department: Resources
Contact: Clive Palfreyman, Strategic Director of Resources Email: Clive.Palfreyman@southwark.gov.uk.
Making Representations: Eugene Nixon 07593 816 610 eugene.nixon@southwark.gov.uk