Issue - decisions

Gateway 3 – Revenue and Benefits Processing Resilience and Enhanced Debt Recovery Collection Contract Extension

19/03/2026 - Gateway 3 – Revenue and Benefits Processing Resilience and Enhanced Debt Recovery Collection Contract Extension

That the Strategic Director of Resources approves the extension of the Revenue and Benefits Processing Resilience and Aged Debt Recovery Service Contract with Capita Business Services Ltd. (Capita) for a period of nine (9) months from 1 April 2026 to 31 December 2026 at an estimated cost of £564,000, making the revised total value of the contract £1,786,077 (excluding VAT).