RESOLVED:
1. That the following be agreed:
· the creation of a new My Southwark Homeowners service, dedicated to meeting the needs and aspirations of the council’s homeowner group
· the setting up of a My Southwark Homeowners board to oversee the work of the service, monitor performance, scrutinise service delivery and hold the council to account when poor performance or failures occur
· the proposed initiatives that can be put in place immediately to give confidence to homeowners that the council is taking the new service forward.