1. That after the planned closure of the Bermondsey One Stop Shop at 17 Spa Road, SE16, in late 2012, a new customer service point will be provided at 11 Market Place, SE16, subject to planning;
2. That the service model described in the open report in the new facility; be implemented.
3. That it be noted that officers will initiate a project to complete the necessary permission and procurement processes and fit out the property to provide an efficient and accessible customer facility and a good quality customer experience.