Agenda item

Review: Personalisation

Minutes:

7.1  The personalisation review was discussed  and the need to get evidence from the voluntary sector and service users.

7.2   A member suggested that good practice at Richmond Council be considered.

7.3  The officer present recommended a presentation by Hestia, who conduct reviews on behalf of the council .

7.4  A member raised concerns with delays in disability benefits assessments by ATOS, who conduct these on behalf of the government.  

RESOLVED

  • The following voluntary sector organisations will be contacted and invited to give evidence: Community Action Southwark, Age Concern, Southwark Carers and Voluntary Day Centres.
  • A survey will be devised for service users.
  • Hestia will be asked to provide evidence.
  • Good practice by Richmond Council will be considered.