· A brief presentation regarding the programme of works and to address issues on recent leaks with the area’s water mains.
Minutes:
The meeting received a presentation from Thames Water representatives, Claire Collard, Emmeline Smart and Ian Foulds who provided handouts and discussed the following:
A map on display highlighted the Crystal Palace and Norwood boosters that recently had their control system upgraded.
Another map highlighted site control plants at Crystal Palace and Norwood which helped with the flow demand and the set points during weekdays and at the weekend.
New pump control units were installed to allow pumps to run at a more optimised
speed to reduce fluctuations in the area.
Pumps were overhauled to increase efficiency.
Each of the new upgrades would result in a much more consistent and stable supply to the area, especially during peak times.
Tackling Leakage
Thames Water were piloting new innovative ideas for preventing leaks with more focus on the south east area where meters could provide better data to identify
leakages.
A large scale investment programme to replace the Victorian water main which had been a five year programme.
There were plans to install smart water meters in all properites to collect water usage data and be more water efficient. The water usage date would give customers indepth information on how much water was used as well as providing accurate bills.
Explained they had investigated the leakage of a valve in Sydenham /Forest Hill which occurred due to high ground water.
Thames Water spoke about the difficulty of managing the water main bursts which
occurred in Lordship Lane. They had introduced a new “control system” to monitor the cause of leakages.
Since the Herne Hill flood, Thames Water had introduced new “points and chambers” to search for leaks and to ensure there was better visibility.
Thames Water agreed to provide further details to residents and councillors on the company’s five year business plan where leakage would be a key part of that work programme.
Following the presentation the representatives responded to questions from residents and councillors on matters related to Lordship Lane’s burst water main.
The representatives acknowledged that they had not collated details of vulnerable residents when there was no supply of water. The operational business team were responsible for registering elderly residents on their database.
Thames Water said they were also looking at ways to improve the repair time for works to be done.
At the conclusion of questions, Thames Water agreed to provide information about their programme of works for the area.
The chair thanked Thames Water representatives for attending the meeting.