5.1
The CCC chair, Dr Jonty Heaversedge, and Chief
Officer, Andrew Bland, of Southwark Clinical Commissioning Group
(CCG) presented on the work of CCG and the South East London (SEL)
Commissioning Strategy.
5.2
The committee conducted
a question and answer session with the CCG representatives covering
the following queries and concerns:
-
Can the CCG explain why the 5 priority pathways for
the SEL strategy were chosen (planned care, urgent & emergency
care, maternity, children & young people, cancer)? These were
picked as significant to Southwark and because CCGs were better
able to make a difference over the SEL system wide area - the
solutions which are needed are to be found beyond the borough
level.
-
Are there going to be more services joined up across
different boroughs? There are already services joined up –
but this strategy is looking at what can be done better. There will
be consideration of whether a service can be better delivered at a
local level or at a wider SEL level. Dr
Jonty Heaversedge said the CCG will be focusing more on mental
health provision; to ensure it is not an ‘add on’ and
that Mental Health has parity with physical health.
-
Will targets be met, including A & E performance
times? A & E performance is looking fairly good but this could
this be negatively impacted by factors such specific investments
that might come to an end or by the acquisition of Princess Royal
University Hospital (PRUH) by King's College Hospital (KCH)
Foundation Trust , which might lead to
a poorer performance of the A & E at Denmark Hill . There are significant pressures on A & E, but
there are differentials on population use of emergency services;
Southwark residents are not increasing the pressure but other
borough’s populations are. There is a continuing focus on
other targets, for example, ongoing investment on reducing smoking.
Primary Care is separately commissioned but there is a move towards
integration between social care & health and commissioning for
outcomes.
-
Is there a focus on listening to people post the
Francis Inquiry (which looked into the failings at
Mid-Staffordshire foundation trust)? Can you speak about any use of
"Patient Opinion" and the CCG work on engagement or any use of
co-production? Patient experience is used to improve outcomes and there is a move towards measuring services on patient
experience .We are changing the CCG set up to improve the ability
of patient and staff to have their say about services and we are
then using that information to improve commissioning . The CCG do
have a structure to engage patients through General Practice
patient groups, but we do want to hear other voices. We are
interested in Patient Opinion and how the CCG can use
this.
-
My professional experience with the ambulance
service is that handovers were sometimes managed to maximise
meeting targets; can you comment on how collecting data, and the
gaming of targets, can adversely impact on clinical
care? The CCG is not absolutely
qualified to comment on the handover of London Ambulance Service
and King’s Denmark Hill A & E. We are taking a more
‘in the round’ view of performance. Andrew Bland said
he was not a fan of the 4 hour target; however A & E statistics
do act as a barometer of hospital performance, particularly the
figures on flow. The clinicians in the CCG have helped focus on
quality with more rigour - but statistics are useful.
-
When developing the SEL strategy what constituents
do you give most weight to and who is leading the development of
the strategy? Weight is given to both clinicians and patients and
the governance decision is with commissioners. Currently we are
using existing patient engagement networks, but we will be reaching
out further.
RESOLVED
The SEL commissioning strategy will come back
to the committee again between September and December.