Agenda
PDF 79 KBVenue: Ground Floor Meeting Room G01B - 160 Tooley Street, London SE1 2QH. View directions
Contact: Karen Harris Phone: 020 7525 0324 E-mail: karen.harris@southwark.gov.uk
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Part A - Open Business |
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Apologies
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Notification of any items of business which the chair deems urgent
In special circumstances, an item of business may be added to an agenda within five clear working days of the meeting. |
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Disclosure of interests and dispensations
Members to declare any personal interests and dispensation in respect of any item of business to be considered at this meeting. |
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Minutes
To approve as a correct record the Minutes of the open section of the meeting held on 12 July 2011. Supporting documents: |
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Canada Water Fire Safety Works Final Scrutiny Report
Supporting documents: |
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Plan for Scrutiny of Leaseholder Charges
Supporting documents: |
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Leaseholder Charging, briefing note
Supporting documents: |
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Feedback from 1/2 Day at Homeownership Unit
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Interview with Martin Green, Head of Home Ownership and Tenant Management Initiatives
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Customer Experience Questionnaire
Supporting documents: |
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Key Performance Indicators relating to leaseholder charging
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Call listening-in exercise
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Leaseholder charging case studies
Supporting documents: |
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Discussion of any other open items as notified at the start of the meeting. |
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Part B - Closed Business |
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Discussion of any closed items as notified at the start of the meeting and accepted by the chair as urgent. |