Issue - meetings

To consider the Principles for Agreement set out in the closed report for the transition of customer services to council control on 1 June 2013 and steps necessary to implement any variation.

This item had not been circulated five clear days in advance of the meeting. The chair had agreed to accept this item as urgent as throughout commercially confidential discussions, both parties had committed to act in good faith and reach an outcome that could support the long-term ambitions of both organisations. During discussions both parties had also committed to conclude any agreement by 31 May 2012. In recognition of the commitment to act in good faith, and safeguard the delivery of the services, delegated authority was required as a matter of urgency in order to enable officers to conclude a final agreement with Vangent to this timetable.

RESOLVED:

1.  That the principles for agreement set out in the closed report for the transition of customer services to council control on 1 June 2013 be agreed.

2.  That authority be delegated to the strategic director of housing services to agree the deed of variation, necessary to implement the transition of the services.

3.  That it be noted that the proposal for the council’s future operating model for customer services will bring the service under council management and give the council greater control over the operation of customer services. A model for delivering the services in future will be presented to cabinet in the form of a gateway 1 report in July 2012.