Issue - meetings
Customer Services
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Meeting: 08/05/2012 - Overview & Scrutiny Committee (Item 8)
8 Customer Service Performance Monitoring
Supporting documents:
- Customer Service Performance Monitoring & Benchmarking, item 8
PDF 37 KB
- Call and Email Statistics March 2011- March 2012, item 8
PDF 33 KB
- Complaints and Members' Enquiries Statistics, item 8
PDF 56 KB
Minutes: