Decision details

Customer Access Strategy Refresh

Decision Maker: Cabinet (decommissioned, for the Executive after 28 May 2026, please click the "Committees" tab on the right)

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

Approval of the council’s customer access strategy

Decisions:

RESOLVED:

 

1.  That the refreshed customer access strategy contained within Appendix 1 of the report be noted and endorsed.

 

2.  That the equality and health analysis at Appendix 2 of the report be noted.

 

3.  That it be noted that the progress and delivery of the refreshed customer access strategy will be reported through an action plan based on the commitments set out in the strategy and at regular annual reporting on the council plan itself.

 

 

Report author: Gerri Scott

Publication date: 03/04/2017

Date of decision: 21/03/2017

Decided at meeting: 21/03/2017 - Cabinet (decommissioned, for the Executive after 28 May 2026, please click the "Committees" tab on the right)

Effective from: 30/03/2017

Accompanying Documents: