Decision Maker: Cabinet
Decision status: For Determination
Is Key decision?: Yes
Is subject to call in?: Yes
Approval of the council’s customer access strategy
RESOLVED:
1. That the refreshed customer access strategy contained within Appendix 1 of the report be noted and endorsed.
2. That the equality and health analysis at Appendix 2 of the report be noted.
3. That it be noted that the progress and delivery of the refreshed customer access strategy will be reported through an action plan based on the commitments set out in the strategy and at regular annual reporting on the council plan itself.
Report author: Gerri Scott
Publication date: 03/04/2017
Date of decision: 21/03/2017
Decided at meeting: 21/03/2017 - Cabinet
Effective from: 30/03/2017
Accompanying Documents: