Decision details

To provide an update report on the annual performance of the care at home services contract

RESOLVED:

1.  That the journey of the care at home contracts since the last report received in October 2019 be noted.

2.  That the impact of the Covid 19 pandemic on care at home providers and the ongoing challenges relating to recruitment and retention of staff be noted.

3.  That the performance concerns in relation to adults care at home contracts be noted and the management action being taken to improve services to residents be endorsed.

4.  That the recommendation that reporting is developed against strategic outcomes from the 2017 contract award for care at home services be noted.