Issue - decisions

Thames Water - Refund of Overpayments and Future Arrangements

08/06/2016 - Thames Water - Refund of Overpayments and Future Arrangements

RESOLVED:

 

1.  That the council proceeds with immediate refunds to current tenants, with interest calculated under the provisions of the Water Resale Order 2006, the refunds themselves covering the period 1 April 2001 to 28 July 2013, and with interest covering the period 1 April 2001 to 30 June 2016.

 

2.  That the strategic director of housing and modernisation be instructed to make necessary arrangements for refunds to former tenants covering the periods outlined in paragraph 1 to take place during the course of 2016 and beyond if required.

 

3.  That it be agreed that the preferred option is to terminate the council’s contractual agreement with Thames Water.

 

4.  That the strategic director of housing and modernisation be instructed to consult with tenants on the proposal to terminate the contractual agreement with Thames Water, and to provide information regarding likely timescales, their personal responsibilities regarding water charges, and the options available to them once termination has been implemented.