Jay Daisi, Revenue and Benefits Team, to present
Minutes:
Jay Daisi, Revenue and Benefits Team, explained that the plan was for several different benefit payments to be combined into a single payment. The change to the system of payments would affect several different groups of people in the community.
The intention was for benefits to be claimed online which represented challenges to the council in meeting the needs of all claimants. Another challenge would be claimants receiving a large single amount directly into their bank accounts which were meant to cover several particular living costs.
Officers were trying to engage with residents to identify any problems caused by the benefits changes and offer help and advice.